The Management and Staffs of HVAC EXPERTS (M) SDN BHD are committed in meeting customer requirements and achieve total customer satisfaction through excellence in the following areas:
Quality Policy
Management Quality
Prompt Response and Service – to achieve 99% job completion in accordance to customer required date.
Workmanship Quality
Technical Competency – to achieve minimum “good” rating for all job completed for customers.
Service Quality
Timely Completion of Projects & Services – to achieve 99% success rate of having no client-requested re-work or claims for poor Technical Service provided.